Forum Discussion

morespped's avatar
morespped
Active Contributor
2 years ago

Cancel subscription

Hello, We need to stop subscription. We outsourced our entire infrastructure to an external service provider. No one answer at the french number (seems everyone are VERY busy) . How can i contact t...
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  • morespped's avatar
    morespped
    Active Contributor
    2 years ago

    Hello,

    I did it!  I phoned the number given to me  but no-one is available. There's no way of leaving a message. The line hangs up. Than's not really commercial.

    Best

     

     

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi ,  

       

      Sorry for the frustration. I have opened a support ticket for your cancelation request and someone will be following up with you to assist. Do you recall which country you selected when you called?

       

       

        

      • morespped's avatar
        morespped
        Active Contributor
        2 years ago

        Hello,

        It's France .

        Best