Forum Discussion

morespped's avatar
morespped
Active Contributor
10 months ago

Cancel subscription

Hello, We need to stop subscription. We outsourced our entire infrastructure to an external service provider. No one answer at the french number (seems everyone are VERY busy) . How can i contact t...
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morespped's avatar
morespped
Active Contributor
10 months ago

Hello,

I did it!  I phoned the number given to me  but no-one is available. There's no way of leaving a message. The line hangs up. Than's not really commercial.

Best

 

 

  • GlennD's avatar
    GlennD
    GoTo Manager
    10 months ago

    Hi ,  

     

    Sorry for the frustration. I have opened a support ticket for your cancelation request and someone will be following up with you to assist. Do you recall which country you selected when you called?

     

     

      

    • morespped's avatar
      morespped
      Active Contributor
      10 months ago

      Hello,

      It's France .

      Best