The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
remoteworker93
3 years agoActive Contributor
Central not detecting anti-virus software, real-time protection, or virus definition on Win 11 Pro
We have successfully used LogMeIn Antivirus for a year on many Windows 10 Pro computers; however, I just installed it on several new Windows 11 Pro computers. The program appears to install and the ...
- 2 years agoLMI Support did eventually fix this issue which was on their end. This was their response: "I would like to inform you that an update was made and the issue with the AntiVirus was corrected, could your restart the computer and let me know if is working fine."
KateG
3 years agoGoTo Manager
Hi remoteworker93 I see you have a case with support. Our team is currently reviewing and should have an update for you shortly. Thanks for sharing this experience and I hope to have a resolution for you soon.
edgjii
3 years agoNew Member
Same issue for us. Logmein says we do not have real time anti virus. The desktops show they are. We have turned off and turned on the real time. Still same issue - shows not real time. Annoyance. Not a problem though.