The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Change of email address
Hi, We have recently moved to a different domain and a few users did not update their LMI accounts before the email address on that domain were not accessible. I am able to change their email...
Hi HappyHippo,
I am checking who else internally may be able to assist with this. I the mean time did you see the email from support this morning? When you say "The latest attempt resulted in this message: d764661492", was that for the user that support deleted on 10/19/23?
Hi HappyHippo,
I am checking who else internally may be able to assist with this. I the mean time did you see the email from support this morning? When you say "The latest attempt resulted in this message: d764661492", was that for the user that support deleted on 10/19/23?
Thank you for the reply. Looks like the GoTo team had to completely remove the account on that side. We will do this for the rest of the accounts.
