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Change the account holder
Hello, We need to change the account holder of logmein central. The user is long gone and we would like to reassign the account holder. How can we do? Thanks
Hi rickbern,
If you have the previous Admin's credentials and can sign into their account:
- Click Settings in the top right
- Click Account Settings
- Change the Master Account Holder
If you do not have access, you will need to Contact our Support Team for help.
Hey,
Have you tried these steps?
https://support.logmeininc.com/central/help/how-do-i-change-or-replace-an-account-admin
If it is not working then I would suggest to click on Need Help / contact support on the right hand side. Customer care can help you in changing the Master Account Holder.
Sorry the linked article is invalid, please update this answer
