Forum Discussion
demisjohn
5 years agoNew Contributor
Looks to me like you can't enable LMI without having email access.
So your best option is probably for you to make a new User, and share that login info with your employee over the phone.
If you CAN use email, then I believe you have to use this link:
https://secure.logmeinrescue.com/HelpDesk/ForgotPassword
(found on this LMI FAQ: https://help.logmein.com/articles/en_US/FAQ/How-do-I-change-or-recover-the-password-for-a-technician-en1 )
Kinda strange that I guess I can type in anyone's email address and get their password reset, not just my own.
So your best option is probably for you to make a new User, and share that login info with your employee over the phone.
If you CAN use email, then I believe you have to use this link:
https://secure.logmeinrescue.com/HelpDesk/ForgotPassword
(found on this LMI FAQ: https://help.logmein.com/articles/en_US/FAQ/How-do-I-change-or-recover-the-password-for-a-technician-en1 )
Kinda strange that I guess I can type in anyone's email address and get their password reset, not just my own.