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etb's avatar
etb
Contributor
6 years ago

ClearType Text Disabled? - Blocky/Unclear Text

Question:  It seems like LogMeIn somehow disables ClearType text in the Windows host.  Is there a way to get it to stop doing that?   Background and Testing: I have always noticed that text viewe...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

etb SterlingAZ Anon3141  Are you able to confirm if the affected users have multi-GPU setups on their host PCs?

etb's avatar
etb
Contributor
6 years ago

Hi AshC ,

 

Thank you for working on this.  Sorry that I am not getting back to you sooner - it looks like the email notification alerting me to your reply was not sent to me until today.  And since about 3:00pm today, I have been getting errors when trying to post this reply.

 

If you define "multi-GPU setups" to mean "2 or more discrete graphics cards in 1 computer", then none of our host PC's have multi-GPU setups.

 

Many of our host PC's do have 1 discrete graphics card along with the Intel integrated graphics.  But I can confirm that this issue affects all of our host PC's - including host PC's which only have integrated graphics.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Thank you. We are still trying to replicate this behavior internally for a fix.