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testuser2023's avatar
testuser2023
New Contributor
3 years ago
Solved

client locked out on domain computer

the client gets this error : the referenced account is currently lock out  when he puts his password in.   How do i use logmein to reset his password? or unlock his account?
  • GlennD's avatar
    3 years ago

    Hi testuser2023, welcome to the community.

     

    I think you will need to log in as the Domain Admin and unlock the user's Windows account.