Forum Discussion

Jason26's avatar
Jason26
Active Contributor
3 months ago

Computer Inventory reporting

Inventory is not matching with the OS reporting wrong on the inventory part compared to the dashboard and what the computer is actually is.  Screenshot below.  
Jason26's avatar
Jason26
Active Contributor
3 months ago

Any update on this?

GlennD's avatar
GlennD
GoTo Manager
3 months ago

Hi Jason26, not yet but I have reached out to the team for one. 

  • Jason26's avatar
    Jason26
    Active Contributor
    2 months ago

    so....... our rep said they were reaching out about this a couple of weeks ago as well.  Status update?

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 months ago

      Jason26 From what I have found out so far, that information is sourced from two different places, which is why one correctly reports the computer as being updated to Windows 11 and the other still lists Windows 10. I do not have any news about when this will be addressed currently.