Forum Discussion
Hi BravaCentauri83,
It sounds to me like the applications are opening, but off screen so you do not see them. The next time you connect to the laptop check the monitor options and also the display settings of the laptop.
GlennD It was doing that before I had connected the monitor. Prior to that I never had a monitor connected. I only hooked it up for the purposes of making sure the laptop functioned normally with the lid closed while in front of it and not using Logmein.
Having said that, I re-connected the monitor (laptop lid still closed), connected to the laptop via Logmein, and opened programs. Everything opened on the main laptop display and not the secondary external monitor. I then disconnected from Logmein, turned off the laptop, unplugged the monitor, rebooted and re-connected. it repeated the same symptoms as my first post.
I did the Windows snapping keyboard shortcuts to reconfirm nothing was "hidden" on a display that wasn't showing. I used all instances of the Win key + up, down, left, right arrows to no success.
Finally, the suggestion doesn't answer the other part of my issues - the programs or windows that actually launch and display for me will not close when I click the X at the top right of a program. And when I click on the Windows start menu nothing pops up. These items have nothing to do with potential things appearing off-screen.
- BravaCentauri835 months agoNew Contributor
Just a heads up that my issue is still going on, and I explained the response that GlennD provided was not a solution.
- Goat23 months agoNew Member
I found two work arounds. The first is to use RDP. Second is to remote using LMI, then enable the Blank screen option and adjust the Resolution to Match your screen.
Hope this helps!- BravaCentauri832 months agoNew Contributor
I know what RDP is, but that would create other issues for us independent of LMI. The user that logs into this specific device is remote, and we have zero interest in manually configuring our router and computer(s) to allow a connection via RDP. The KISS mentality.
I cannot remember if I tried the blank screen option to troubleshoot. I'm pretty sure I did because it's enabled for certain workstations.
I ended up buying a couple of HDMI headless plugs which solved that specific issue of the explorer windows and apps not working. HOWEVER... For some dumb reason the same laptop in question will go to sleep after a certain amount of time when the lid is closed. All sleep settings are completely disabled. I have to keep the lid open in order for it to not go to sleep. So I'm a bit puzzled for this new issue on what to do.