Forum Discussion

RandyMO's avatar
RandyMO
Active Contributor
2 months ago

Connection failed error

A computer in the company is giving me an error when I connect remotely, it generates a Host SSL certificate verified error.  DigiCert Global G2 TLS TLS RSA SHA256 2020 CA1 Error occurred: error:0A...
RandyMO's avatar
RandyMO
Active Contributor
2 months ago

we are using the central Logmein 

GlennD's avatar
GlennD
GoTo Manager
2 months ago

Thank you. Has the computer been rebooted since you ran those commands? If I remember correctly that was sometimes necessary. Depending on the computers location there was also an extra step with adding the right country code which was mentioned in this post.

  • RandyMO's avatar
    RandyMO
    Active Contributor
    2 months ago

    if you restart the computer and perform the steps that say there exactly but still does not work, I also tried reinstalling the logmein on the computer but the result is still the same I get the following error:

     

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 months ago

      Thank you. I created a support ticket for you since the previously published fixes did not work for you. Support will be in contact to assist further.

      • RandyMO's avatar
        RandyMO
        Active Contributor
        2 months ago

        thank you very much