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connection to the remote computer has been lost
Hi Connection is disconnected upon verify identity. We have a few hundreds pc's connected to central and recently we are getting this issue when using the client app. these are Windws 10 x86 and x6...
Hi all,
"In order to maintain the highest security standards and promote security practices, LogMeIn no longer support TLS 1.0 and 1.1 communication protocols when establishing session connections. TLS 1.2 is now the lowest supported version." - From Rescue's support page
I wonder if your connectivity issue has to do with the statement above. Can you please check if this is the issue you're having? What are the session logs telling you? You can usually find them at: C:\ProgramData\LogMeIn.
JST2 It sounds like you've checked the firewall, which would be my first impulse. As long as you're host computers are all up to date with the latest LMI software, then we may want to gather some log files to dig into the connection failure there. Feel free to give us a call when you have direct access to one of the problem PCs.
