Forum Discussion

MarkV's avatar
MarkV
Active Contributor
4 years ago

Errors using Google Chrome

I have several users using Google Chrome as their browser to access LogMeIn Central. When trying to access remote computers they are getting this message: "This site can't provide a secure connection...
  • MarkV's avatar
    MarkV
    4 years ago

    What we suspect is some people here are using Chrome other are still using IE.  What I've found is if I uninstall Logmein Central from PC having this problem and then generate a new install link using Chrome the issue goes away.  Not sure why beyond my technical knowledge but a work around anyway.

     

    Thanks,

     

    Mark Valverde

yagap78083's avatar
yagap78083
New Contributor
4 years ago

Ah true that, tested just now and facing the same error. Did you find out any way out?

Regards,
Kevin J. Hodge

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hello,

    Could you please give us the operating systems in use where this is happening, as well as any security plugins setup on the client side? 

    • MarkV's avatar
      MarkV
      Active Contributor
      4 years ago

      Most of the computers are running Windows 10 but there are some server 2012 and new variations out there.  Not sure about and security plugins being used.  How do I check that?

       

      Thanks,

       

      Mark Valverde

  • MarkV's avatar
    MarkV
    Active Contributor
    4 years ago

    What we suspect is some people here are using Chrome other are still using IE.  What I've found is if I uninstall Logmein Central from PC having this problem and then generate a new install link using Chrome the issue goes away.  Not sure why beyond my technical knowledge but a work around anyway.

     

    Thanks,

     

    Mark Valverde