Forum Discussion

cwalsh's avatar
cwalsh
New Member
4 months ago

File Transfer Access Denied

  Hi LogMeIn Community, I've encountered an issue and would appreciate any insights or suggestions you might have. Issue: I am able to successfully connect to a host computer using the...
KateG's avatar
KateG
GoTo Moderator
4 months ago

Hi cwalsh, welcome to the GoTo Community, 

 

Thanks for the screenshot and detail in your post. It doesn't seem like a firewall issue. 

 

The error message,  Connection refused, You do not have the right to access files on this computer, usually means the host itself hasn't allowed the user access to the files (though you can edit and create files, transferring a file is different).

 

How are you signed in? Can you check the User Access Control window and ensure you have full control? 

 

 

 

  • ArRFqa's avatar
    ArRFqa
    New Member
    3 months ago

    I have an exactly similar issue.

     

    I have the same setup on my other machines, and I can access them as well as share files but one of my machines have same exact issue as described above.

     

    And to answer your questions on User access right you refer (webpage you referred), I don't have any specific user setting in all of them (i.e. empty)

    • KateG's avatar
      KateG
      GoTo Moderator
      3 months ago

      ArRFqa , welcome to the Community, 

       

      How are you signed in?

       

      You may need to grant permissions to the Windows user profile so that he can use and manage the File Manager. This could be due to permissions associated with the Windows Admin.