Forum Discussion

etb's avatar
etb
Active Contributor
5 months ago

Host Version 15512 - New "Keystrokes" Permission Defaults to Disabled?

I have 1 user who reported today that they could no longer log in to their computer through LMI.  They could still hit the control-alt-delete button to log in, but after doing that, they were unable ...
  • GlennD's avatar
    GlennD
    5 months ago

    Hi etb, I apologize for the frustration. We have paused the deployment of 15512 earlier today due to this issue.

     

kbar's avatar
kbar
Active Contributor
5 months ago

I had a somewhat of disaster of a morning because of this update. Many of my users were able to connect, but not type after connecting. After a fairly long tech support call the solution they offered was to give the users "full control" permissions which fixes the problem. 

 

Not ideal, but it works. It seems like the update was rushed for "pro" (read expensive) SaaS software.

 

Big miss on LogMeIn.