Forum Discussion

oscarwingartz's avatar
oscarwingartz
New Contributor
6 years ago

how does logme in checks which driver version is missing??

I'm getting a driver update available in the console  - Intel Corporation - Display - 2/28/2018 12:00:00 AM - 23.20.16.4973 but the laptop already has a newer driver I have already tried uninstall...
oscarwingartz's avatar
oscarwingartz
New Contributor

so im gonna get stuck with that report sating that im missing the driver because windows update went stright to a newer version

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

oscarwingartz  If you are noticing that a 'skipped' update is causing the reporting to be off target, we can certainly investigate possible resolutions with you.

  • oscarwingartz's avatar
    oscarwingartz
    New Contributor
    6 years ago
    Nope it's not a skipped since it was delivered via windows update, from a fresh install
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      Are there specific commonalities like OS version, manufacturer, or start date that these PCs have in common?

      • oscarwingartz's avatar
        oscarwingartz
        New Contributor
        6 years ago
        yep they do, all of those laptops have windows 10 enterprise, all are lenovo but not the same models and start date it's the uncommon thing