Hey thenden ,
We suspect that this is a licensing problem. I kindly ask you to reach out to our support team since they have the proper tools/rights to address this issue.
https://support.logmeininc.com/central/help/how-do-i-contact-customer-support
Thanks, I have already sent a request there (Ticket number 17907200 ) and am waiting for an answer, still hoped that the community knew about an answer already because I am in the process of installing this PC, and reminder to everyone - BACK UP the registry before you try to "optimize" anything! 😉
I tried Team Viewer as an alternative by the way, and must remind that they have a nice policy of free use for private use, however it seems to be unstable on my PC, so LogMeIn is working far better, which also was my impression when I bought the Ignition app, originally.
Gotcha! I try to help you to get support the soonest possible. Sorry for the inconvenience!
