Forum Discussion

crcurran's avatar
crcurran
Active Contributor
8 years ago
Solved

'Kaspersky Software Updater' keeps installing, but I got rid of Kaspersky AV

I kept finding it on workstations here and there.  I would uninstall thinking I missed it, but I continued to find it.  I thought maybe there was a remaining workstation acting as a repository and in...
  • GlennD's avatar
    GlennD
    8 years ago

    Hi crcurran,

     

    I understand your concern and would like to reassure you and all of our Central customers, that we closely monitor and review all 3rd party software that we use.  Disabling the Automatic Updates feature will result in the software being removed but, there is also a One2Many script that you can run. I have shared your feedback with the product team.

     

rjp-sh's avatar
rjp-sh
Active Contributor
9 years ago

On many of my users I have recently noticed that 'Kaspersky Software Updater' was installed around the last week of August. As my users do not have permissions to install software and because most of them have this it I can only assume that with the latest LogMeIn updates that this software was installed by them.  With the controversy surrounding Kaspersky it seems this is a bad move on LogMeIn's part - to auto install controversial software on customers machines with no warning or notification. 

 

If people would like to opt-in to this service that seems fine - but to automatically take this step it seems to be a breach of trust on LogMeIn's part.  Is there a way to opt out of this service and remove this software from the LMI Central Control Panel?

 

BangHeadHere's avatar
BangHeadHere
New Member
8 years ago

last week LMI "somehow" installed Kaspersky on hundreds of our company computers and uninstalled the Anti-Virus that we were running already

  • Vitor_M's avatar
    Vitor_M
    Retired GoTo Contributor
    8 years ago

    Hello,

     

    The Kaspersky software updater should only be installed if you opt a computer to be part of the Applications feature. ( in your Central console, under application you need to set a computer to be either Automatically update or Manually update) if neither of those are checked the program does not get installed. 

     

    BangHeadHere the Kaspersky Endpoint Protection software will attempt to uninstall any local av's it finds, but again the admin needs to choose to push the KES to the users. 

     

    Best,

     

    Vitor 

    • rjp-sh's avatar
      rjp-sh
      Active Contributor
      8 years ago

      Vitor, 

       

      This is incorrect. On all of the computers in my account this software was installed. None of them are marked for automatic updates. LogMeIn should stop misleading its customers when it knows better. 

       

      LogMeIn is either guilty of incompetence or negligence - in either case its business practices are shady. 

      • davek's avatar
        davek
        Active Contributor
        8 years ago

        I don't think they have to be marked for automatic updates in Windows.  If they are subscribed to Application Updates in LogMeIn Central, Kaspersky Software Updater will be installed.  

    • vinemt's avatar
      vinemt
      Active Contributor
      8 years ago

      We use a different application for 3rd party software so I actually had "Application Updates Disabled" set on every computer on my network since LMI's application update inception. When this went down, my Nessus scans revealed that LMI had installed the Kaspersky updater on every machine on my network, servers included. It was flagged as a Critical vulnerability on my network since it installs with improper permissions set on its .dlls