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HelmiPRE's avatar
HelmiPRE
New Contributor
6 years ago

LMI AV - "LogMeIn AV installation failed"

Hi,   after there was a hint via E-Mail, i wanted to try the NEW LMI AV...   on some it is installing and on others it is NOT installing..   the difference: on Windows 10 Version 1903 it is NOT...
  • MateNavay's avatar
    MateNavay
    6 years ago
    The update for existing endpoint went live on update servers today and new installations should get the new package later this week.
    Unfortunately testing and fixing a few bugs took longer than expected.
MateNavay's avatar
MateNavay
GoTo Contributor
6 years ago

Hi HelmiPRE,

 

Windows 10 Version 1903 is currently only availbale through the Windows Insider preview program.

Nevertheless, we are working on making sure the upcoming version of Windows 10 becomes supported for LogMeIn Antivirus.

 

Thanks you for bring this to our attention!

Mate

  • HelmiPRE's avatar
    HelmiPRE
    New Contributor
    6 years ago

    Hi Mate,

     

    you are right - but it should be official in a short time....

     

    ...always the same with this AV's...

     

    can you keep me informed? will then this version be installed or the "old" one (with KAV there was an "older" version installed and to the newer one you had to update via "updating KAV".....

     

    thanks for your info

    Helmi

    • MateNavay's avatar
      MateNavay
      GoTo Contributor
      6 years ago

      Hi Helmut,

       

      Our vendor is running final tests for the new engine, so we should be able to release a new LogMeIn AV version that supports 1903 sometimes next week.

       

      Thanks,

      Mate

      • HelmiPRE's avatar
        HelmiPRE
        New Contributor
        6 years ago

        Thank you

         

        i'm just testing an update via Windows Update and an installed LogMeIn AV - what will happen??!! i will keep you informed

         

        Helmut