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HelmiPRE's avatar
HelmiPRE
New Contributor
6 years ago

LMI AV - "LogMeIn AV installation failed"

Hi,   after there was a hint via E-Mail, i wanted to try the NEW LMI AV...   on some it is installing and on others it is NOT installing..   the difference: on Windows 10 Version 1903 it is NOT...
  • MateNavay's avatar
    MateNavay
    6 years ago
    The update for existing endpoint went live on update servers today and new installations should get the new package later this week.
    Unfortunately testing and fixing a few bugs took longer than expected.
MateNavay's avatar
MateNavay
GoTo Contributor
6 years ago

Hi Helmut,

 

Our vendor is running final tests for the new engine, so we should be able to release a new LogMeIn AV version that supports 1903 sometimes next week.

 

Thanks,

Mate

  • HelmiPRE's avatar
    HelmiPRE
    New Contributor
    6 years ago

    Thank you

     

    i'm just testing an update via Windows Update and an installed LogMeIn AV - what will happen??!! i will keep you informed

     

    Helmut

    • HelmiPRE's avatar
      HelmiPRE
      New Contributor
      6 years ago

      Hi Matt,

       

      i told you about my "testing" - here are my results:

       

      - Origin: Windows 10 with 1809 installed

      - Origin: LogMeIn AV installed!!

      - Windows Update to 1903 will be processed (no blocking!!)

      - after configuring 1903 and installing other updates restart of the system was neccessary

      - Status: LogMeIn AV installed and some kind of information troubles.....

       

      -> the LogMeIn dashboard say: everything is OK and working / updates thru dashboard are done / ....

      -> the LogMeIn AV on the computer tells: licencees are expired in Content Control and Antimalware

       

      ...oops: at 09:30 this morning these licencees were received and the status is the same as on other pc's...

       

      Helmut

  • HelmiPRE's avatar
    HelmiPRE
    New Contributor
    6 years ago

    where are the Anti-Virus Version for 1903????? - promised weeks ago!!!! - URGEND 

    • MateNavay's avatar
      MateNavay
      GoTo Contributor
      6 years ago
      The update for existing endpoint went live on update servers today and new installations should get the new package later this week.
      Unfortunately testing and fixing a few bugs took longer than expected.