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Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

JoeyB  Sorry, does the problem computer have Webroot security installed there?  If so, this could be conflicting with the LMI attempts to control the host.

  • JoeyB's avatar
    JoeyB
    Active Contributor
    7 years ago

    Ahh sorry.

     

    Trend Micro Worry Free Business is the solution.

     

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      7 years ago

      JoeyB  Do you see the same effects when Trend Micro is disabled or removed?

      • JoeyB's avatar
        JoeyB
        Active Contributor
        7 years ago

        Hi Ashe,

         

        If you could, can you remove the solution solved as I accidentally clicked on the "Solution Solved".