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Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Ahh sorry.

 

Trend Micro Worry Free Business is the solution.

 

 

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

JoeyB  Do you see the same effects when Trend Micro is disabled or removed?

  • JoeyB's avatar
    JoeyB
    Active Contributor
    7 years ago

    Hi Ashe,

     

    If you could, can you remove the solution solved as I accidentally clicked on the "Solution Solved".

     

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      7 years ago

      JoeyB  I'm afraid those are the only two scenarios I am currently aware of.  To be certain though, you can always double check that the LMI Central version is fully updated, and reinstall to troubleshoot if necessary.

      • JoeyB's avatar
        JoeyB
        Active Contributor
        7 years ago

        The LMI is fully updated and has tried reinstalling twice since.

         

        Officially, is LMI supported on the OSX Mojave platform?

         

         

  • JoeyB's avatar
    JoeyB
    Active Contributor
    7 years ago

    Noo, same issue when the Trend micro is turned off as well.