Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
6 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
JoeyB's avatar
JoeyB
Active Contributor

Ahh sorry.

 

Trend Micro Worry Free Business is the solution.

 

 

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

JoeyB  Do you see the same effects when Trend Micro is disabled or removed?

  • JoeyB's avatar
    JoeyB
    Active Contributor
    6 years ago

    Noo, same issue when the Trend micro is turned off as well.

     

  • JoeyB's avatar
    JoeyB
    Active Contributor
    6 years ago

    Hi Ashe,

     

    If you could, can you remove the solution solved as I accidentally clicked on the "Solution Solved".

     

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      JoeyB  I'm afraid those are the only two scenarios I am currently aware of.  To be certain though, you can always double check that the LMI Central version is fully updated, and reinstall to troubleshoot if necessary.

      • JoeyB's avatar
        JoeyB
        Active Contributor
        6 years ago

        The LMI is fully updated and has tried reinstalling twice since.

         

        Officially, is LMI supported on the OSX Mojave platform?