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Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
8 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

JoeyB  Do you see the same effects when Trend Micro is disabled or removed?

JoeyB's avatar
JoeyB
Active Contributor
8 years ago

Hi Ashe,

 

If you could, can you remove the solution solved as I accidentally clicked on the "Solution Solved".

 

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    JoeyB  I'm afraid those are the only two scenarios I am currently aware of.  To be certain though, you can always double check that the LMI Central version is fully updated, and reinstall to troubleshoot if necessary.

    • JoeyB's avatar
      JoeyB
      Active Contributor
      8 years ago

      The LMI is fully updated and has tried reinstalling twice since.

       

      Officially, is LMI supported on the OSX Mojave platform?

       

       

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        8 years ago

        JoeyB  Yes, Mojave should work well on the newest LMI builds, though we are investigating a few corner cases still:   LMI Central Release Notes