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Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
JoeyB's avatar
JoeyB
Active Contributor
7 years ago

Hi Ashe,

 

If you could, can you remove the solution solved as I accidentally clicked on the "Solution Solved".

 

 

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

JoeyB  I'm afraid those are the only two scenarios I am currently aware of.  To be certain though, you can always double check that the LMI Central version is fully updated, and reinstall to troubleshoot if necessary.

  • JoeyB's avatar
    JoeyB
    Active Contributor
    7 years ago

    The LMI is fully updated and has tried reinstalling twice since.

     

    Officially, is LMI supported on the OSX Mojave platform?

     

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      7 years ago

      JoeyB  Yes, Mojave should work well on the newest LMI builds, though we are investigating a few corner cases still:   LMI Central Release Notes

      • jivatma's avatar
        jivatma
        New Member
        7 years ago

        Hello,

        I am having the exact same issue with the exact same setup. LMI with mojave and trend micro worry free. When i reinstall I notice that I am being asked to go into security and add lmiguiagent as trusted in the privacy tab but i do not see the agent listed and searching for it in spotlight also shows up empty. As I have several remote users this is really an issue for me.