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Forum Discussion

JoeyB's avatar
JoeyB
Active Contributor
8 years ago

Lock Keyboard and Mouse issue

Since the new Mojave update, and LogMeIn update added to the permissions (since the popup), when remoting into a machine, the input does not work (keyboard, mouse). The end user is able to type and p...
jivatma's avatar
jivatma
New Member
8 years ago

Hello,

I am having the exact same issue with the exact same setup. LMI with mojave and trend micro worry free. When i reinstall I notice that I am being asked to go into security and add lmiguiagent as trusted in the privacy tab but i do not see the agent listed and searching for it in spotlight also shows up empty. As I have several remote users this is really an issue for me. 

AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

jivatma  I apologize that I do not have more specific instructions per security vendors.  You may want to reach out to Trend for more information.