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waka1972's avatar
waka1972
New Contributor
2 years ago

login problems

Good afternoon For some reason I have to change the password to access the goto account but the email that is associated has not been active for 3 years. But I have another email to which the centra...
waka1972's avatar
waka1972
New Contributor

case 18518857

  • waka1972's avatar
    waka1972
    New Contributor
    2 years ago

    Yes, the problem is that the main email id dont work. I dont receive emails, but i hace another email account ib the profile that works but when i login recovering the password. Al the client area hasnt computers and networks.

     

    • ProCentPM's avatar
      ProCentPM
      GoTo Contributor
      2 years ago

      I reached out to care and they confirmed that the wait times increased due to other issues. I think they will get back to you to help the soonest they can.

      • waka1972's avatar
        waka1972
        New Contributor
        2 years ago

        Ok i hope.

        Impossible to contact by phone and email. 

        And working with logmein since 2012