The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
ddieckman
6 years agoActive Contributor
LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
SpaceCadet81
6 years agoActive Contributor
That is not an acceptable response, we have too many seats for that. My team is also opening a ticket with them. If you get a reply share on the message board. We will do the same.
itbus
6 years agoActive Contributor
Just spent a little more than half an hour with support generating a ticket that should be to level 3 by now. I'll keep you posted
- gcitbm6 years agoActive Contributor
Any update on this issue?
We have been having the same issue for about 5 hours now. LMI support has not been of help yet.
- rvazquez6 years agoActive Contributor
Same here, we have 300+ sites and about half is reporting issues with this... Updates LMI Support Please...
- SpaceCadet816 years agoActive Contributor
They have not even acknowledged the ticket we placed. It would be nice if they could at the least acknowledge the problem and give us a status update.
Where you at LOGMEIN support???