Forum Discussion

ddieckman's avatar
ddieckman
Active Contributor
6 years ago

LogMeIn AntiVirus Not Being Detected

Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
SpaceCadet81's avatar
SpaceCadet81
Active Contributor
6 years ago

That is not an acceptable response, we have too many seats for that. My team is also opening a ticket with them. If you get a reply share on the message board. We will do the same.

itbus's avatar
itbus
Active Contributor
6 years ago

Just spent a little more than half an hour with support generating a ticket that should be to level 3 by now.  I'll keep you posted

  • gcitbm's avatar
    gcitbm
    Active Contributor
    6 years ago

    Any update on this issue?

    We have been having the same issue for about 5 hours now. LMI support has not been of help yet. 

    • rvazquez's avatar
      rvazquez
      Active Contributor
      6 years ago

      Same here, we have 300+ sites and about half is reporting issues with this... Updates LMI Support Please...

      • SpaceCadet81's avatar
        SpaceCadet81
        Active Contributor
        6 years ago

        They have not even acknowledged the ticket we placed. It would be nice if they could at the least acknowledge the problem and give us a status update.

         

        Where you at LOGMEIN support???