The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
ddieckman
6 years agoActive Contributor
LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
gcitbm
6 years agoActive Contributor
Any update on this issue?
We have been having the same issue for about 5 hours now. LMI support has not been of help yet.
rvazquez
6 years agoActive Contributor
Same here, we have 300+ sites and about half is reporting issues with this... Updates LMI Support Please...
- SpaceCadet816 years agoActive Contributor
They have not even acknowledged the ticket we placed. It would be nice if they could at the least acknowledge the problem and give us a status update.
Where you at LOGMEIN support???
- ddieckman6 years agoActive Contributor
No response here either. I can only hope they haven't responded yet because their teams are busy working on a fix.
- gcitbm6 years agoActive Contributor
Just called in and asked for an update. I got "It is a known issue and the development team is working on it".
Which is a reply we have gotten before for a different issue that has not made any progress, so I guess we will see.
- itbus6 years agoActive Contributor
Nothing from support since generating a ticket 3 hours ago. It has now progressed to all machines that are online.