The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
Hello everybody,
I called this morning 12 Feb 2020 at 10:00am (UTC +1) and they were still investigating on that.
No more information about the resolution of the problem. I have more than 700 laptops with the same status :(
They told me to get any news, I need to call back tomorrow.
Cross fingers that this issue will be solved asap.
Does Central Support post any advisories about major issues like this?
No update yet, but I am about to call in. But now a good portion of the affected computers are saying that LMI AV is no longer installed and it is just using windows defenders.
I do not think so, I tried to look for any other way to know the status, their answer was :
Call back tomorrow.... Grrrr
We really need a page with advisories/status updates on it. Not just for this issue, but for all issues. Hopefully Central Support is 'listening' to feedback in the forum.
According to their staus page, everything is a-ok! https://status.logmeinaccess.com/
