The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
ddieckman
6 years agoActive Contributor
LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
Pizzolanteg
6 years agoActive Contributor
I totally agree with you.
This lack of communication is not possible and not professional.
gcitbm
6 years agoActive Contributor
UPDATE:
Just called in to get an update. I was told that we need to restart either the service that runs LMI AV or restart the computer and then repush the LMI AV installation to the computer. They suggested using one 2 many.
They stated they became aware of the issue about 10 minutes before I had called. Not sure why it is happening yet.
They also stated that you may need to wait up to 24 hours to see the correct status on the AV console.