The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
LogMeIn AntiVirus Not Being Detected
Today, all of our computers started slowly showing that they don't have LMI AntiVirus on them anymore even though it is clearly installed. Wonder if LMI pushed an update that broke it.
Another lengthy fix is to uninstall LMI AV, reboot, then push the install out from the Dashboard. I just got done testing this and it does work.
The quickest fix is still deleting the client from the dashboard, connecting in remotely to the client via a non-LMI remote alternate, and rejoining the client by re-entering credentials in the LMI GUI on the client machine.
Has LogMeIn given any indication that they found the cause of this problem so that it doesn't happen again? I wouldn't want to get this resolved only to have it break again in a week or two.
Still no update from LMI Support?
I haven't heard anything back from my original support request that I submitted early last week.
