The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
James18
3 years agoNew Member
LogMeIn Client Bug After Forced Password Resets
After the forced password resets last week, a couple people in our organization were getting the following message: Turns out to be something related (at least from what I can tell), to the "I ...
- 3 years ago
Hi James18, welcome to the community.
Thank you for sharing this with us, I will look into adding this information to our support site FAQs.
Central customers can also clear these saved devices by signing in and selecting Configuration > Devices and then Wipe Credentials on the right.
essemmbee
3 years agoActive Contributor
I showed LMI tech support your post about the reset link and was very hopeful. She sent me a reset link but your solution did not work.
sphothisane
3 years agoActive Contributor
They might have sent you the wrong link. That happened to my coworker. the link they need to send is not the standard reset link, like if you went to LMI central. This link forces you to use a 12 character minimum, and forces you to use upper and lower case with numbers and symbols. contact them again and tell them the link they need to send is not the standard one.