Forum Discussion

taron66's avatar
taron66
New Contributor
5 years ago

LogMeIn Client download issue - "Failed - Insufficient permissions"

I have been using LogmeIn for years and after windows updates the last couple of weeks I am now receiving this message when trying to download the logmein client. Can anyone help? 
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi there,

Can you specify what Windows version you are currently running?

Have you gone through a full reinstall of the LogMeIn application?

Do you have any local security settings that were also updated simultaneously?

  • taron66's avatar
    taron66
    New Contributor
    5 years ago

    Hi, I am on Windows 10 and I was using the website to log into Logmein, not the desktop app. I received this message several times when trying to download the Logmein Client remote control app.  I never had this happen before the recent Window's updates.