Hi digicloud ,
Apologies for the repeated error there, and I'll check on your case for the purposes of escalation.
Since the problem began have you tried installing the application with Avast completely disabled or removed?
Have you also tried running the file specifically as Administrator from the saved folder?
Hi thanks for the quick reply. When I did call the logmein level 1 support, we did a remote session, we disabled avast temp and same thing. We also tried running as administrator, same thing. We have even attempted to install the logmein windows desktop client which didnt install correctly also, even with avast cloud care disabled. Any further thoughts? And thanks for your help.
