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Forum Discussion
digicloud
7 years agoVisitor
LogMeIn Client.exe Failed to start client application. Access is denied.
Hi all, having a issue that started happening around 2 months ago. Getting the following error: LogMeIn Client.exe Failed to start client application. Access is denied. when trying to run the log...
AshC
7 years agoRetired GoTo Contributor
** Avast could still be active in the background even when disabled, acting on prior decisions alone.
If you've already tested a brand new Admin User on the affected PC, I'll have someone follow up with you as soon as possible.
digicloud
7 years agoVisitor
hi thanks for your help again, also to add we added an exception in avast cloud care see the following screenshot:
When you say you will have someone reach out, the ticket numebr with logmein was:
11697720
Do you think someone from logmein level 2 / 3 technical support will call me during Australian business hours GMT+10?
- AshC7 years agoRetired GoTo Contributor
Yes, I expect a follow up, but do know that AUS hours are ending soonish. If necessary we will schedule an appointment for Monday/Tuesday of the following week.