Forum Discussion

burningman1's avatar
burningman1
New Contributor
3 years ago

logmein control panel stuck in windows taskbar

i cannot access the control panel at all.  it opens to the taskbar but will not open when clicked so I can set preferences etc.  i have uninstalled and reinstalled.  run as admin.  nothing helps.  th...
CS_HelpDesk's avatar
CS_HelpDesk
GoTo Contributor
3 years ago

Where are you downloading the installer from? Is it from a Installer Package in Central? If so, it may have a Host Preference package attached to it.
It may be too far fetched, but could it be an Antivirus blocking the software?

  • burningman1's avatar
    burningman1
    New Contributor
    3 years ago

    not antivirus.  downloaded from your website.  says it installs fine.  opens to taskbar but cannot open to view.  just sits locked in taskbar.  services say it is running.