We have not found a work around fo this.... should we be posting in the logmein pro forum? Could we get a reply from logmein staff on this issue?
I can confirm that we are seeing the same behavior with 64 bit versions of outlook. I did notice links are displayed on outlook 2016 32 bit.
Links are also not displayed 64 bit office applications (word, excel, etc).
I do see a brief flash of the link being displayed before it goes away... it is always too fast to actually read anything.
Thanks for your post. What you describe is exactly what we are seeing. I had a very long (2 hour) call with tech support yesterday, and they brought in a higher level team, but they were unable to fix it (though they could see the problem and that it didn't happen using Windows remote desktop). They've further escalated it (I think to a 3rd tier support level), and I'm hopeful they will find a fix. If not, I'm afraid we will have to switch to a different product for our company, which I'd rather not do. We've tested out Splashtop, and can confirm we don't have this problem with that (the links do appear when hovering).
