Logmein Mac Client Still Crashing
So, logmein client on my mac still crashes regularly. No update has ever kept this from happening. To be clear, this is me using the logmein client to connect to other computers, not connecting to my...
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0x7fff56ffa000 - 0x7fff57074ff7 libTelephonyUtilDynamic.dylib (3705) <155194D3-2B24-3A5F-9C04-364E0D583C60> /usr/lib/libTelephonyUtilDynamic.dylib
0x7fff57075000 - 0x7fff57076fff libThaiTokenizer.dylib (2.15.1) <ADB37DC3-7D9B-3E73-A72A-BCC3433C937A> /usr/lib/libThaiTokenizer.dylib
0x7fff57088000 - 0x7fff5709effb libapple_nghttp2.dylib (1.24.1) <6F04250A-6686-3FDC-9A8D-290C64B06502> /usr/lib/libapple_nghttp2.dylib
0x7fff5709f000 - 0x7fff570c8ffb libarchive.2.dylib (54.250.1) <47289946-8504-3966-9127-6CE39993DC2C> /usr/lib/libarchive.2.dylib
0x7fff570c9000 - 0x7fff57148fff libate.dylib (1.13.8) <92B44EDB-369D-3EE8-AEC5-61F8B9313DBF> /usr/lib/libate.dylib
0x7fff5714c000 - 0x7fff5714cff3 libauto.dylib (187) <3E3780E1-96F3-3A22-91C5-92F9A5805518> /usr/lib/libauto.dylib
0x7fff5714d000 - 0x7fff5721bfff libboringssl.dylib (109.250.2) <8044BBB7-F6E0-36C1-95D1-9C2AB19CF94A> /usr/lib/libboringssl.dylib
0x7fff5721c000 - 0x7fff5722cffb libbsm.0.dylib (39.200.18) <CF381E0B-025B-364F-A83D-2527E03F1AA3> /usr/lib/libbsm.0.dylib
0x7fff5722d000 - 0x7fff5723afff libbz2.1.0.dylib (38.200.3) <272953A1-8D36-329B-BDDB-E887B347710F> /usr/lib/libbz2.1.0.dylib
0x7fff5723b000 - 0x7fff5728eff7 libc++.1.dylib (400.9.4) <9A60A190-6C34-339F-BB3D-AACE942009A4> /usr/lib/libc++.1.dylib
0x7fff5728f000 - 0x7fff572a4ff7 libc++abi.dylib (400.17) <38C09CED-9090-3719-90F3-04A2749F5428> /usr/lib/libc++abi.dylib
0x7fff572a5000 - 0x7fff572a5ff3 libcharset.1.dylib (51.200.6) <2A27E064-314C-359C-93FC-8A9B06206174> /usr/lib/libcharset.1.dylib
0x7fff572a6000 - 0x7fff572b6ffb libcmph.dylib (6.15.1) <9C52B2FE-179F-32AC-B87E-2AFC49ABF817> /usr/lib/libcmph.dylib
0x7fff572b7000 - 0x7fff572cfffb libcompression.dylib (52.250.2) <7F4BB18C-1FB4-3825-8D8B-6E6B168774C6> /usr/lib/libcompression.dylib
0x7fff57544000 - 0x7fff5755afff libcoretls.dylib (155.220.1) <4C64BE3E-41E3-3020-8BB7-07E90C0C861C> /usr/lib/libcoretls.dylib
0x7fff5755b000 - 0x7fff5755cff3 libcoretls_cfhelpers.dylib (155.220.1) <0959B3E9-6643-3589-8BB3-21D52CDF0EF1> /usr/lib/libcoretls_cfhelpers.dylib
0x7fff576fa000 - 0x7fff577f2ff7 libcrypto.35.dylib (22.260.1) <91C3D71A-4D1D-331D-89CC-67863DF10574> /usr/lib/libcrypto.35.dylib
0x7fff579f5000 - 0x7fff57a00ff7 libcsfde.dylib (546.50.1) <7BAF8FCF-33A1-3C7C-8FEB-2020C8ED6063> /usr/lib/libcsfde.dylib
0x7fff57a08000 - 0x7fff57a5eff7 libcups.2.dylib (462.10) <2AC7B8C3-0D25-3E0F-A34A-94658A06FF94> /usr/lib/libcups.2.dylib
0x7fff57b92000 - 0x7fff57b92fff libenergytrace.dylib (17.200.1) <80BB567A-FD18-3497-BF97-353F57D98CDD> /usr/lib/libenergytrace.dylib
0x7fff57bc4000 - 0x7fff57bc9ff7 libgermantok.dylib (17.15.2) <E5F0F794-FF27-3D64-AE52-C78C6A84DD67> /usr/lib/libgermantok.dylib
0x7fff57bca000 - 0x7fff57bcfff7 libheimdal-asn1.dylib (520.260.1) <C5AD6198-2E19-3033-B939-FC55A5610291> /usr/lib/libheimdal-asn1.dylib
0x7fff57bfa000 - 0x7fff57ceafff libiconv.2.dylib (51.200.6) <2047C9B7-3F74-3A95-810D-2ED8F0475A99> /usr/lib/libiconv.2.dylib
0x7fff57ceb000 - 0x7fff57f4cfff libicucore.A.dylib (62135.0.1) <B7B07D20-7FB3-3DED-BE6D-8D55BB832313> /usr/lib/libicucore.A.dylib
0x7fff57f99000 - 0x7fff57f9afff liblangid.dylib (128.15.1) <22D05C4F-769B-3075-ABCF-44A0EBACE028> /usr/lib/liblangid.dylib
0x7fff57f9b000 - 0x7fff57fb3ff3 liblzma.5.dylib (10.200.3) <E1F4FD60-1CE4-37B9-AD95-29D348AF1AC0> /usr/lib/liblzma.5.dylib
0x7fff57fcb000 - 0x7fff5806fff7 libmecab.1.0.0.dylib (779.24.1) <A8D0379B-85FA-3B3D-89ED-5CF2C3826AB2> /usr/lib/libmecab.1.0.0.dylib
0x7fff58070000 - 0x7fff58274fff libmecabra.dylib (779.24.1) <D71F71E0-30E2-3DB3-B636-7DE13D51FB4B> /usr/lib/libmecabra.dylib
0x7fff5844c000 - 0x7fff5879dff7 libnetwork.dylib (1229.250.15) <72C7E9E3-B2BE-3300-BE1B-64606222022C> /usr/lib/libnetwork.dylib
0x7fff5882f000 - 0x7fff58fb4fdf libobjc.A.dylib (756.2) <7C312627-43CB-3234-9324-4DEA92D59F50> /usr/lib/libobjc.A.dylib
0x7fff58fc6000 - 0x7fff58fcaffb libpam.2.dylib (22.200.1) <586CF87F-349C-393D-AEEB-FB75F94A5EB7> /usr/lib/libpam.2.dylib
0x7fff58fcd000 - 0x7fff59002fff libpcap.A.dylib (79.250.1) <C0893641-7DFF-3A33-BDAE-190FF54837E8> /usr/lib/libpcap.A.dylib
0x7fff5911b000 - 0x7fff59133ffb libresolv.9.dylib (65.200.2) <893142A5-F153-3437-A22D-407EE542B5C5> /usr/lib/libresolv.9.dylib
0x7fff59135000 - 0x7fff59170ff3 libsandbox.1.dylib (851.270.1) <04B924EF-2385-34DF-807E-93AAD9EF3AAB> /usr/lib/libsandbox.1.dylib
0x7fff59184000 - 0x7fff59185ff7 libspindump.dylib (267.3) <6F5ACDCA-7528-3E7F-92CB-460E0D3AB637> /usr/lib/libspindump.dylib
0x7fff59186000 - 0x7fff59363fe7 libsqlite3.dylib (274.25) <A5712136-F1C0-3AEE-9FBF-CCCB413942B8> /usr/lib/libsqlite3.dylib
0x7fff5951b000 - 0x7fff5957affb libusrtcp.dylib (1229.250.15) <36BBD474-FAE5-366F-946D-16C5C4B4A792> /usr/lib/libusrtcp.dylib
0x7fff5957b000 - 0x7fff5957eff7 libutil.dylib (51.200.4) <CE9B18C9-66ED-32D4-9D29-01F8FCB467B0> /usr/lib/libutil.dylib
0x7fff5957f000 - 0x7fff5958cfff libxar.1.dylib (417.1) <39CCF46B-C81A-34B1-92A1-58C4E5DA846E> /usr/lib/libxar.1.dylib
0x7fff59591000 - 0x7fff59673ff3 libxml2.2.dylib (32.8) <54F896CF-6D83-300B-9CD9-1636BE5375A4> /usr/lib/libxml2.2.dylib
0x7fff59674000 - 0x7fff5969cff3 libxslt.1.dylib (16.4) <38EF67A9-8D5D-3214-A424-A00FE1BB4364> /usr/lib/libxslt.1.dylib
0x7fff5969d000 - 0x7fff596afff7 libz.1.dylib (70.200.4) <B048FC1F-058F-3A08-A1FE-81D5308CB3E6> /usr/lib/libz.1.dylib
0x7fff596dd000 - 0x7fff596deffb liblog_network.dylib (1229.250.15) <C9C042D5-C018-3FB6-AC50-F11F44F3D815> /usr/lib/log/liblog_network.dylib
0x7fff59e93000 - 0x7fff59e97ff3 libcache.dylib (81) <1987D1E1-DB11-3291-B12A-EBD55848E02D> /usr/lib/system/libcache.dylib
0x7fff59e98000 - 0x7fff59ea2ff3 libcommonCrypto.dylib (60118.250.2) <1765BB6E-6784-3653-B16B-CB839721DC9A> /usr/lib/system/libcommonCrypto.dylib
0x7fff59ea3000 - 0x7fff59eaaff7 libcompiler_rt.dylib (63.4) <5212BA7B-B7EA-37B4-AF6E-AC4F507EDFB8> /usr/lib/system/libcompiler_rt.dylib
0x7fff59eab000 - 0x7fff59eb4ff7 libcopyfile.dylib (146.250.1) <98CD00CD-9B91-3B5C-A9DB-842638050FA8> /usr/lib/system/libcopyfile.dylib
0x7fff59eb5000 - 0x7fff59f39fc3 libcorecrypto.dylib (602.260.2) <01464D24-570C-3B83-9D18-467769E0FCDD> /usr/lib/system/libcorecrypto.dylib
0x7fff59fc0000 - 0x7fff59ff9ff7 libdispatch.dylib (1008.250.7) <26DF5B1E-A388-38EF-B73B-AF0E93FB02DB> /usr/lib/system/libdispatch.dylib
0x7fff59ffa000 - 0x7fff5a026ff7 libdyld.dylib (655.1.1) <002418CC-AD11-3D10-865B-015591D24E6C> /usr/lib/system/libdyld.dylib
0x7fff5a027000 - 0x7fff5a027ffb libkeymgr.dylib (30) <0D0F9CA2-8D5A-3273-8723-59987B5827F2> /usr/lib/system/libkeymgr.dylib
0x7fff5a028000 - 0x7fff5a034ff3 libkxld.dylib (4903.270.19.100.1) <603314EA-60DB-3031-82FA-379E324397D9> /usr/lib/system/libkxld.dylib
0x7fff5a035000 - 0x7fff5a035ff7 liblaunch.dylib (1336.261.2) <2B07E27E-D404-3E98-9D28-BCA641E5C479> /usr/lib/system/liblaunch.dylib
0x7fff5a036000 - 0x7fff5a03bfff libmacho.dylib (927.0.2) <898E5A88-E67A-3351-926A-791553A8C64F> /usr/lib/system/libmacho.dylib
0x7fff5a03c000 - 0x7fff5a03effb libquarantine.dylib (86.220.1) <6D0BC770-7348-3608-9254-F7FFBD347634> /usr/lib/system/libquarantine.dylib
0x7fff5a03f000 - 0x7fff5a040ff7 libremovefile.dylib (45.200.2) <9FBEB2FF-EEBE-31BC-BCFC-C71F8D0E99B6> /usr/lib/system/libremovefile.dylib
0x7fff5a041000 - 0x7fff5a058ff3 libsystem_asl.dylib (356.200.4) <A62A7249-38B8-33FA-9875-F1852590796C> /usr/lib/system/libsystem_asl.dylib
0x7fff5a059000 - 0x7fff5a059ff7 libsystem_blocks.dylib (73) <A453E8EE-860D-3CED-B5DC-BE54E9DB4348> /usr/lib/system/libsystem_blocks.dylib
0x7fff5a05a000 - 0x7fff5a0e1fff libsystem_c.dylib (1272.250.1) <7EDACF78-2FA3-35B8-B051-D70475A35117> /usr/lib/system/libsystem_c.dylib
0x7fff5a0e2000 - 0x7fff5a0e5ffb libsystem_configuration.dylib (963.260.1) <58041E0B-C75E-34D0-BE9F-2F729D6B7990> /usr/lib/system/libsystem_configuration.dylib
0x7fff5a0e6000 - 0x7fff5a0e9ff7 libsystem_coreservices.dylib (66) <719F75A4-74C5-3BA6-A09E-0C5A3E5889D7> /usr/lib/system/libsystem_coreservices.dylib
0x7fff5a0ea000 - 0x7fff5a0f0fff libsystem_darwin.dylib (1272.250.1) <EC9B39A5-9592-3577-8997-7DC721D20D8C> /usr/lib/system/libsystem_darwin.dylib
0x7fff5a0f1000 - 0x7fff5a0f7ff7 libsystem_dnssd.dylib (878.270.2) <E9A5ACCF-E35F-3909-AF0A-2A37CD217276> /usr/lib/system/libsystem_dnssd.dylib
0x7fff5a0f8000 - 0x7fff5a143ffb libsystem_info.dylib (517.200.9) <D09D5AE0-2FDC-3A6D-93EC-729F931B1457> /usr/lib/system/libsystem_info.dylib
0x7fff5a144000 - 0x7fff5a16cff7 libsystem_kernel.dylib (4903.270.19.100.1) <587FF625-368D-310D-A8C7-D53536A4830F> /usr/lib/system/libsystem_kernel.dylib
0x7fff5a16d000 - 0x7fff5a1b8ff7 libsystem_m.dylib (3158.200.7) <F19B6DB7-014F-3820-831F-389CCDA06EF6> /usr/lib/system/libsystem_m.dylib
0x7fff5a1b9000 - 0x7fff5a1e3fff libsystem_malloc.dylib (166.270.1) <05A4BAEE-F2DA-3ACB-B02C-F263CF612B81> /usr/lib/system/libsystem_malloc.dylib
0x7fff5a1e4000 - 0x7fff5a1eeff7 libsystem_networkextension.dylib (767.250.2) <FF06F13A-AEFE-3A27-A073-910EF78AEA36> /usr/lib/system/libsystem_networkextension.dylib
0x7fff5a1ef000 - 0x7fff5a1f6fff libsystem_notify.dylib (172.200.21) <145B5CFC-CF73-33CE-BD3D-E8DDE268FFDE> /usr/lib/system/libsystem_notify.dylib
0x7fff5a1f7000 - 0x7fff5a200fef libsystem_platform.dylib (177.250.1) <16949870-9152-3B0D-9EF0-40FAF84B0F1E> /usr/lib/system/libsystem_platform.dylib
0x7fff5a201000 - 0x7fff5a20bff7 libsystem_pthread.dylib (330.250.2) <2D5C08FF-484F-3D59-9132-CE1DCB3F76D7> /usr/lib/system/libsystem_pthread.dylib
0x7fff5a20c000 - 0x7fff5a20fff7 libsystem_sandbox.dylib (851.270.1) <9494594B-5199-3186-82AB-5FF8BED6EE16> /usr/lib/system/libsystem_sandbox.dylib
0x7fff5a210000 - 0x7fff5a212ff3 libsystem_secinit.dylib (30.260.2) <EF1EA47B-7B22-35E8-BD9B-F7003DCB96AE> /usr/lib/system/libsystem_secinit.dylib
0x7fff5a213000 - 0x7fff5a21aff3 libsystem_symptoms.dylib (820.267.1) <ACBB64D0-0C00-31D2-82B0-421E802670B2> /usr/lib/system/libsystem_symptoms.dylib
0x7fff5a21b000 - 0x7fff5a230fff libsystem_trace.dylib (906.260.1) <FC761C3B-5434-3A52-912D-F1B15FAA8EB2> /usr/lib/system/libsystem_trace.dylib
0x7fff5a232000 - 0x7fff5a237ffb libunwind.dylib (35.4) <24A97A67-F017-3CFC-B0D0-6BD0224B1336> /usr/lib/system/libunwind.dylib
0x7fff5a238000 - 0x7fff5a267fff libxpc.dylib (1336.261.2) <7DEE2300-6D8E-3C00-9C63-E3E80D56B0C4> /usr/lib/system/libxpc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 13725
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 47863553
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=523.8M resident=0K(0%) swapped_out_or_unallocated=523.8M(100%)
Writable regions: Total=486.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=486.1M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 896K 7
Activity Tracing 256K 1
CG backing stores 36.2M 8
CG image 264K 24
CG raster data 1624K 92
CoreAnimation 164.0M 114
CoreGraphics 8K 1
CoreImage 116K 24
CoreUI image data 2940K 29
CoreUI image file 340K 5
Dispatch continuations 16.0M 1
Foundation 4K 1
IOKit 15.5M 2
Image IO 5188K 206
Kernel Alloc Once 8K 1
MALLOC 245.7M 529
MALLOC guard page 48K 12
Memory Tag 242 12K 1
OpenGL GLSL 256K 3
SQLite page cache 64K 1
STACK GUARD 56.1M 15
Stack 15.2M 21
VM_ALLOCATE 580K 27
__DATA 77.2M 332
__FONT_DATA 4K 1
__GLSLBUILTINS 5176K 1
__LINKEDIT 223.3M 6
__TEXT 300.5M 331
__UNICODE 564K 1
libnetwork 128K 1
mapped file 63.4M 27
shared memory 2784K 17
=========== ======= =======
TOTAL 1.2G 1842
Model: MacBookPro13,3, BootROM 256.0.0.0.0, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f7
Graphics: kHW_IntelHDGraphics530Item, Intel HD Graphics 530, spdisplays_builtin
Graphics: kHW_AMDRadeonPro460Item, AMD Radeon Pro 460, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.13d3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
USB Device: easystore 25FC
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
Hi there,
I am sorry to hear about the repeated LMI failures on your Mac computer.
Since the problem began have you done anything to troubleshoot locally there?
Are any other applications acting abnormally while you are logged in?
No I have not. This has happened with the LMI client on mac for me since the app was released several years ago. I have done clean installations etc, does not matter. It's always been garbage.
Please help us by creating a case with Customer Support by telephone: https://www.logmein.com/support/contact-us?
In this way we can file a ticket for the error after fully documenting all environental factors.
