Forum Discussion

JeanC42's avatar
JeanC42
New Contributor
2 years ago

LogMeIn Network Error with Amazon Fire 11 tablet

The app downloads and opens fine. But when I attempt to connect to my host computer, I get the error message "Network Error" It seems for just a brief second it tries to connect, then I get this erro...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi JeanC42, welcome to the community.

 

A couple of questions for you:

  • Did you download the LMI app from the Amazon app store or do you have the Google Play Store sideloaded on your Fire tablet?
  • Have you connected successfully on this same network using a different device?  
JeanC42's avatar
JeanC42
New Contributor
2 years ago

Hi - I downloaded it from the Amazon app store.  And yes I use my LogMeIn account on my home computer to access my work computers. All of my available computers appear on the list, but when I select one it says Network Error.

 

Jean

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    JeanC42 Unfortunately, it appears the Amazon App Store version was last updated 8 years ago which is most likely why it does not work correctly. Potentially, you could sideload the Google Play Store on your tablet and install our current Android App.