LogMeIn Security Console Won't Open
The security console won't open on any of my protected machines. This is a problem because if I run a scan from the admin portal and see threats I need to be able to go to the machine and investigate...
Forum Discussion
In order to have a local AV interface available you would need to enable Silent Mode. In LogMeIn Central: Antivirus > LogMeIn Antivirus policy > Extra Settings
Reference guide: https://support.logmeininc.com/pro/help/creating-a-policy-for-logmein-antivirus
Hi Ash,
I can confirm that my default AV policy has silent mode enabled.
I can see the console on my machines but I can't open the console.
I checked the firewall settings and the LogMeIn client is allowed.
This is on all my machines I can't access the security console.
Thanks.
mdrakeadmin If you've confirmed the policy is in place, then please reach out to Customer Support so they can create a case for detailed examination: https://support.logmeininc.com/central/help/how-do-i-contact-support
OK Ash, will do.
Thanks for the response.
