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Forum Discussion
jjones-tcp
5 years agoNew Contributor
Logmein takes up 4GB of ram and lots of cpu
 Hello - we have a Dell Precision workstation we support and Logmein is taking up 4GB of ram and pegging the cpu to 100% sometimes.  We've tried reinstalling Logmein and updating video drivers to no a...
- 4 years ago
FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours. Not claiming victory yet but I thought I'd pass it on. Add the below entry in the Registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
"Disabled"=dword:00000001Robert
 
jjones-tcp
4 years agoNew Contributor
I don't believe we did have Adobe CC on there. We did uninstall some of the Dell stuff. I'm going to ping my boss on this thread as he took over on this one and had opened the MS case, etc. He may have more details for you.
jjones-tcp
4 years agoNew Contributor
Confirmed - no Adobe CC.
We did uninstall most of the Dell stuff.
The Microsoft case was inconclusive. They don't do root cause analysis for third party apps.
- tcp14 years agoActive Contributor
Thank you!
We also have verified this fix works on two affected machines so far. Will test on a few more. - Robertrr4 years agoActive Contributor
FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours. Not claiming victory yet but I thought I'd pass it on. Add the below entry in the Registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
"Disabled"=dword:00000001Robert