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jjones-tcp's avatar
jjones-tcp
New Contributor
4 years ago

Logmein takes up 4GB of ram and lots of cpu

Hello - we have a Dell Precision workstation we support and Logmein is taking up 4GB of ram and pegging the cpu to 100% sometimes.  We've tried reinstalling Logmein and updating video drivers to no a...
  • Robertrr's avatar
    Robertrr
    3 years ago

    FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours.  Not claiming victory yet but I thought I'd pass it on.  Add the below entry in the Registry:

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
    "Disabled"=dword:00000001

     

     

    Robert

jjones-tcp's avatar
jjones-tcp
New Contributor

Confirmed - no Adobe CC.

 

We did uninstall most of the Dell stuff.

 

The Microsoft case was inconclusive.   They don't do root cause analysis for third party apps.

Robertrr's avatar
Robertrr
Active Contributor
3 years ago

FYI, Support had be disable the LogMeIn AV Management feature, and so far I have not seen the issue for 24 hours.  Not claiming victory yet but I thought I'd pass it on.  Add the below entry in the Registry:

 

[HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\AVManagement]
"Disabled"=dword:00000001

 

 

Robert

  • tcp1's avatar
    tcp1
    Active Contributor
    3 years ago

    Thank you!

    We also have verified this fix works on two affected machines so far.   Will test on a few more.