Forum Discussion

hospit's avatar
hospit
Visitor
3 years ago

Mac OSX Yosemite

Hi comunity, I have a Mac with OS X 10.10.5 version, and I can't upgrade to other version because I can't systems requirements. I can't install Logmein Client for Mac, because the installer says "Y...
Problem
  • GaborO's avatar
    GaborO
    10 months ago

    Hi mkafetzis1,

    I apologise for the delayed answer, but I had to install a Mac OS X Yosemite on test Mac to investigate the issue more closely and waited for an answer from the security team.

     

    I'm afraid I don't have good news for you.

    The problem is that the latest version of Safari on Yosemite supports only CBC (and RC4) ciphers. These are weak ciphers, which are disabled on our website and we cannot afford to enable them for security reasons.

    This is the reason why you could not load the requested URL in Safari and this is also the reason for the LogMeIn Client not being able to load the login page into the web control.

     

    I'm sorry that we cannot provide you a solution.

mkafetzis1's avatar
mkafetzis1
New Contributor

Hi, thanks for your help.

Unfortunately, "asterisk.webservice.logmein.com" is not opening through Safari.

Also i enable "Debug level logging" but there is no LogMeIn Client.log file on "~/Library/Logs/LogMeIn Client/" folder. (see photo)

🙄

GaborO's avatar
GaborO
GoTo Contributor
10 months ago

Hi mkafetzis1,

I apologise for the delayed answer, but I had to install a Mac OS X Yosemite on test Mac to investigate the issue more closely and waited for an answer from the security team.

 

I'm afraid I don't have good news for you.

The problem is that the latest version of Safari on Yosemite supports only CBC (and RC4) ciphers. These are weak ciphers, which are disabled on our website and we cannot afford to enable them for security reasons.

This is the reason why you could not load the requested URL in Safari and this is also the reason for the LogMeIn Client not being able to load the login page into the web control.

 

I'm sorry that we cannot provide you a solution.