Forum Discussion

TMHC's avatar
TMHC
New Contributor
8 months ago

Meaning of "online since"?

The documentation is completely mute for this topic:   What does "Online Since" mean in the LogMeIn desktop client and/or the tooltip that appears when you hover over a computer's name in the web ...
  • KateG's avatar
    KateG
    8 months ago

    Hi TMHC welcome to the GoTo Community. 

     

    "Online Since" indicates the duration during which the device has maintained connectivity with our servers since its last boot-up. Consequently, any interruption in the internet connection would impact this duration. Certain users express interest in discerning such details, such as the status of the internet connection.

TMHC's avatar
TMHC
New Contributor

Ok, thanks Kate! 

 

That detail is missing from the document I reviewed (LogMeIn Central User Guide), and I could not locate the info in any of the online info while searching.

 

To enhance functionality and clarify the difference, it would be nice if both pieces of data appeared in a quick-glance format ("Online Since", and "Last Restart").  Virtually the first question every IT pro asks themselves when a user reports a problem is "When was this thing last restarted?"

 

Ted

 

KateG's avatar
KateG
GoTo Moderator
8 months ago

TMHC glad I could help clarify and I appreciate your feedback.