The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

EricAnderson's avatar
EricAnderson
Active Contributor
6 years ago
Solved

New Versions Windows 10 Uses a PIN Number, Not Password

Well,  Microsoft has altered the security method for entry into the PC. They are allowing users to opt for a PIN Number instead of a Username / Password combo.   LogMeIn does not seem to be abl...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi,

     

    The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

     

eva37's avatar
eva37
New Member
6 years ago

Eric Anderson,  I have the same issue.  Did you figure out how to connect with username/pin rather than username/password in windows 10?  

 

Thank you

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi there,

Microsoft PIN entry is not yet compatible with LogMeIn Central, though we are considering this additional security option for future development. 

 

Thanks!

  • ceg's avatar
    ceg
    New Member
    3 years ago

    I need some instructions on how to require an access code at setup instead of the windows password since no one uses passwords any more. Thanks

     

     

      • GlennD's avatar
        GlennD
        GoTo Manager
        3 years ago

        Hi,

         

        The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

         

  • TeaspoonVFX's avatar
    TeaspoonVFX
    New Member
    4 years ago

    Has this support been added yet?

    • EricAnderson's avatar
      EricAnderson
      Active Contributor
      4 years ago

      I have about 240 PCs I take care of in various states of Windows 10 and some still 7.
      The PIN issue only got me once or twice.  Since March of 2020, I have used Username/Password to log into every pc.  I never get asked for a PIN.

      Now, sitting in front of the PC, I get asked for a PIN.
      From LogmeinClient, never happens.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      TeaspoonVFX  I'm sorry, not at this time.