Forum Discussion

EricAnderson's avatar
EricAnderson
Active Contributor
6 years ago
Solved

New Versions Windows 10 Uses a PIN Number, Not Password

Well,  Microsoft has altered the security method for entry into the PC. They are allowing users to opt for a PIN Number instead of a Username / Password combo.   LogMeIn does not seem to be abl...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi,

     

    The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

     

TeaspoonVFX's avatar
TeaspoonVFX
New Member
4 years ago

Has this support been added yet?

EricAnderson's avatar
EricAnderson
Active Contributor
4 years ago

I have about 240 PCs I take care of in various states of Windows 10 and some still 7.
The PIN issue only got me once or twice.  Since March of 2020, I have used Username/Password to log into every pc.  I never get asked for a PIN.

Now, sitting in front of the PC, I get asked for a PIN.
From LogmeinClient, never happens.