Forum Discussion

EricAnderson's avatar
EricAnderson
Active Contributor
5 years ago

New Versions Windows 10 Uses a PIN Number, Not Password

Well,  Microsoft has altered the security method for entry into the PC. They are allowing users to opt for a PIN Number instead of a Username / Password combo.   LogMeIn does not seem to be abl...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi,

     

    The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.  

     

johnB72's avatar
johnB72
New Member
8 months ago

Had the same issue.

 

Turn off "only allow Windows Hello sign-in" in Control Panel -> Accounts -> Sign-in Options -> Additional Settings and then restart. You should be able to log into windows with either PIN or password and logmein with email/password now.

 

This should be documented somewhere.