Forum Discussion

Pizzolanteg's avatar
Pizzolanteg
Active Contributor
3 years ago

One2Many File uploaded reach maximum storage

Dear community,   What is the storage maximum to store task/plan in O2Many ?    Unfortunately, I got this error message :    "File Upload : The file cannot be uploaded because the maximum stora...
  • CS_HelpDesk's avatar
    CS_HelpDesk
    3 years ago

    Hi Pizzolanteg 

     

    Here are the numbers you need:

    • The default quota for O2M is 1GB/task max AND 3GB/account max.
    • Users can either have 3x1GB tasks or 255x11.7MB task for example.
    • The maximum number of Plans per account is 255. More than that we need to email our dev team and ask them for an increase. 

    First, review your plans and see if there are any that can be deleted. Then  open a case with our support team and explain on the description that you have reached the limit of O2Many plans. They will check if this limit can be increased or if it is by design.

    Please let us know how we can further assist!

CS_HelpDesk's avatar
CS_HelpDesk
GoTo Contributor
3 years ago

Hi Pizzolanteg 

 

Here are the numbers you need:

  • The default quota for O2M is 1GB/task max AND 3GB/account max.
  • Users can either have 3x1GB tasks or 255x11.7MB task for example.
  • The maximum number of Plans per account is 255. More than that we need to email our dev team and ask them for an increase. 

First, review your plans and see if there are any that can be deleted. Then  open a case with our support team and explain on the description that you have reached the limit of O2Many plans. They will check if this limit can be increased or if it is by design.

Please let us know how we can further assist!

  • Pizzolanteg's avatar
    Pizzolanteg
    Active Contributor
    3 years ago

    Thank you for your message. I have contacted the support team on this direction.