One2Many tasks not starting
Hi all. I have several PCs where One2Many tasks simply are not starting. Even when the PC is online, it just sits on Pending status. Any idea how to start troubleshooting?
Forum Discussion
lags7 I believe those versions are also out of date, so always a good idea to update before any additional troubleshooting: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Release-Note-for-May-07-2019/?l=en_US&c=products%3Almicentral&fs=RelatedArticle
AshC - I have updated the affected hosts to the latest version i.e. 12624. However, the issue still persists.
The fact is there is no direction to perform any troubleshooting for this issue.
lags7 As long as those PCs are not running some special variation of Windows 10, you can give us a call directly to see what may be failing there.
https://www.logmein.com/support/contact-us?
AshC Its been more than a year, me and my team are still stuck with this issue. The count of these affected hosts are now increased to 40.
We have re-installed logmein agents on all these affected hosts, and have made sure they are on latest versions. Also there is no firewall restrictions and required IPs are whitelisted. I have sent multiple emails to LogMeIn support in the past 1 year and had tried reaching on support number, but no response and no resolution so far. Are there any troubleshooting steps to try it out. Your help is urgently needed.
