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Forum Discussion
Outlook 2010 Disconnecting when LogmeIn Installed !!!
After 7 DAYS OF TROUBLESHOOTING an outlook random disconnect issue., I have determined that the LogMeIn software is causing the disconnects on my Outlook. I can find nothing about anyone talking abo...
Hello,
I am still not 100% sure. But, basically the issue started happening when I installed LogMeIn to the host. And if I remove LogMein, the issue seems to go away. Outlook will just randomly say trying to sconnct. I tried un-isntalling, re-isntalling, rebuilding profile, fine tuning registry settings, hardcoding DNS, even messing with MTU on the ethernet. Could not get this thing to work and I have done a lot of outlook troubleshooting over the years.
falcon2 Can you try to catch a Wireshark trace from when it disconnects? Also a Process Monitor trace would help, filtered for LogMeIn and Outlook.
I did get a wireshark capture of the event. I have not gone through it yet. But, I did determine that its actually not an outlook issue. The machine itself cant make any https connections to any intranet host - i.e. hosts on our server network, which is causing outlook to hang. However , it can still map drives and do other normal things. I just uninstalled LogMeIn and the issue appears to have gone away. But, I have to wait some hours to confirm.
